In the past, I bought my vehicles from other dealerships..... was very dissatisfied.... Brown's offers excellent customer service from the receptionist to the service department to the sales staff. Th
We have been using Brown's as a dealer for a number of years and have never been disappointed. They have gone out of their way when we have purchased new vehicles and were super helpful finding "just
We had a great experience working with Brown's again. Ben knew exactly the truck that would suit my needs and budget, plus the sales process was quick and pleasant. All of the staff at Brown's are fri
As always we were very pleased with the service we received at Brown's for our vehicles. Mark had his truck looked at and the repair was made quickly and efficiently. We were offered a loaner vehicle
Brown's is a great place to purchase and service my vehicles. Top notch in personnel, communications and facility! Very accomodating in all aspects.
Always go that extra mile, it is appreciated. I always find everyone friendly and helpful.
Just had my car in for an oil change and routine check. Service was great and quick. Always have my car serviced here!
Very much a customer oriented establishment. You want it, they will do what they need to do to find a way to make it happen. I have been extremely pleased with their ability to always out-do themselve
Great sales experience, purchased a van 3 years previous, when I called looking for another vehicle. Fred remember me, what I had previously purchased, etc. Great service department, got my oil change
Wonderful sales and service personal. Friendly and eager to meet your needs. Have purchased 10+ vehicles from this dealership and my two son-in-laws have purchased a vehicle from this dealership and a
We bought our van here the experience was wonderful! Everyone was friendly and went out of their way to help you find the right car. We just took our van back for an oil change and again they went abo
Had my new Malibu serviced for the first time. My car was picked up at my office and returned once it was finished. That is a great feature of Brown's.
Every time I come to Brown's, everyone if very friendly and helpful. Your service is GREAT!!
I appreciate the high level support I received concerning the warranty work and services completed. All activities were completed in a timely manner as discussed. The staff at Brown's made me feel lik
Our service was fast and efficient--important to me as I need this vehicle daily in my work. The friendliness of the personal, either assisting me or simply walking by is second to none. It simply is
I want to express my view on the outstanding service these folks do at Brown's in Elkader. They not only inspect, service and detailed my vehicle, they communicated with me over the phone any concerns
I am always amazed by the hospitality at Browns..such a friendly and courteous staff that explains and gives updates on your service call. Always efficient and timely...always offer a loaner car if Ne
We started out online looking for a vehicle and found one we liked. Started the process online and by the time we go there the vehicle was up front and ready for a test drive. My 5 year old came with
Brown's customer service people are professional, polite and considerate. They explained how long it would take to change the spark plugs and fuel filter. They have a neat and clean waiting room with
I am a dedicated customer to Brown's in Elkader. My recent purchase was very convenient, timely, and with extreme courtesy. Ben is an excellent salesperson to work with! In addition, I do all of my se
The gentleman who picked up my Chevy Cruze for the oil change was very nice. He also left a courtesy car and brought my car back. I'm very pleased with the service! Too bad it was a below zero day....
Always pleasant, courteous. Inspection findings and recommendations shared. Plan continued service here where I also purchased vehicle. All experience from buying vehicle and service visits have been
Well trained and customer oriented. I do all of my repair work at this shop, even though it is a 45 min. drive. Ryan and the mechanic walked me through the process and made me feel comfortable that I