courteous, professional, and knowledgeable personnel...always good about scheduling appointments and letting us know what is going on...excellent customer service!
I just wanted to thank you to Browns and all of the people. We had the front end go out of our 2014 suburban and not once was there a question about warranty or when or how. you and your people just t
I was in for an oil change recently and told them I was on a tight schedule, they took care of me and had me on my way in less time then they quoted me, and I had qualified for a free oil change becau
I recently got a 2014 F150 supercrew The finance girl in Elkader did an awesome job of getting me the payments I wanted. The sales staff delivered my truck to work and picked up my trade in so I didn'
I purchased the vehicle from Browns a year ago and the salesman was awesome and worked really hard to find me the right vehicle.The service dept at browns is top notch! The techs got the repairs done
I just purchased my first new car - and it's from Brown's. I have been looking at buying a new Dodge Charger for four years. At other dealerships I either couldn't find what I wanted or else I felt li
My wife and I always enjoy going to Brown's when we need to get our car in for service such as a oil change, new tires or what ever needed. The people at Browns are always so nice and helpful. When th
I found my new used car on Brown's Elkader lot. From the first online chat to the moment I walked out the door with the keys to my new car I am very pleased with my experience. I talked with a sales r
This truck was our first purchase at Brown's. Last year we purchased a new Buick Encore. You are warmly greeted by every employee you come in contact with each time you enter and leave the dealership.
I HAVE ALWAYS BEEN MORE THAN SATISFIED WITH ANY WORK I HAVE HAD DONE, YOUR CUSTOMER SERVICE IS ABOVE AND BEYOND. CUSTOMERS ARE ALWAYS TREATED WITH RESPECT, THINGS DONE IN A TIMELY AND PROFESSIONAL MAN
I had never used the internet to buy or sell a vehicle before, but as it turned out it was a very pleasant expierience. I recieved both a price for the new truck I was purchasing, and the trade in val
I love going to Brown's when I need service like oil changes, repairs, and buying new or used vehicles. This dealership excels above any other dealership that I had dealt with in the past..... so now
My first time experience with Brown's Elkader service department was a pleasant one.I brought in my Buick because it was running rough and would'nt idle. The service writer Brad said they were busy bu
This was my first time buying a car on my own. My fianc?nd I had a great experience at this particular dealership. Since it was my first car we did A LOT of shopping around. To compare to other dealer
Completely satisfied customer
I had been up on the fence about finding a new vehicle, and couldn't decide what kind I wanted. I had emailed Lori, who worked her butt off since day one. She would search everywhere to find me exactl
I never get disappointed with the service from Brown's Sales & Leasing in Elkader...... I needed an oil change set up for my grandson's vehicle on short notice (and on a Saturday). I stopped that morn
It was a pleasure doing business with you .Thank you very much . Your staff is top notch.Very painless process to purchase a vehicle .
Very Happy with all, very friendly, Bought a nice truck and so far very everything is good. Salesman Greg is very helpful and friendly, Would see again for next vehicle.
Dear Service Department. We were very much satisfied with your services! The staff is excellent!
Went in for an oil change and got a free car wash AND a loaner vehicle so I didn't have to sit and wait. They always take good care of me and my vehicle.
I had been looking for a very specific vehicle from quite some time. I happened to find the vehicle I wanted on cars.com and contacted Lori with Brown's to get more information. She answered every que
I greatly appreciate the friendly, helpful staff at Brown's. Cindy in service showed me some vehicles while Ben Hepke was with other customers, then Ben was able to get free and assist me, and as alwa
We recently purchased our second vehicle from Brown's in Elkader Iowa. Both from the same sales person, primarily because he did such a good job with us on the first vehicle. We could have purchased f